Privacy Policy

Introduction

Welcome to AIR Booker Automation ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website airbookerautomation.com and use our AI-powered call answering and booking services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account or demo
• Make a purchase or subscribe to our services
• Contact us via phone, email, or contact forms
• Sign up for our newsletter or marketing communications

This may include: name, email address, phone number, business name, billing information, and any other information you choose to provide.

Call Data

When you use our AI call answering service, we collect and process call recordings, transcripts, caller information, appointment details, and call metadata to provide our services and improve our AI technology.

Automatic Information

We automatically collect certain information when you visit our website, including: IP address, browser type, device information, pages viewed, and usage patterns through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Provide, operate, and maintain our AI call answering services
• Process your transactions and manage your account
• Send you service updates, technical notices, and support messages
• Respond to your inquiries and provide customer support
• Train and improve our AI models and service quality
• Send marketing communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, cloud hosting, AI technology providers)
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Call recordings and transcripts are typically retained for service quality purposes and may be stored for up to 2 years.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

To exercise these rights, please contact us at [email protected]

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.